Privacy Policy & Terms of Service
Last updated:
Rockstars of Tomorrow ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy & Terms of Service explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll at our school, use our services, or communicate with us, including via SMS (text message).
SMS/Text Messaging Terms & Conditions
By providing your mobile phone number and opting in, you consent to receive both informational and marketing text messages from Rockstars of Tomorrow La Verne.
- Informational messages may include appointment reminders, account notifications, scheduling updates, and other communications related to your lessons.
- Marketing messages may include promotional offers, event announcements, and information about new programs or services.
- You can opt-out of all text messages at any time by replying STOP.
- For help, reply HELP or contact us at laverne@rockstarsoftomorrow.com.
- Message frequency varies.
- Message and data rates may apply.
Your privacy is our priority. Mobile opt-in information will not be shared, sold, or rented to third parties for their marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information We Collect
We may collect personally identifiable information from you in a variety of ways, including when you fill out forms on our website, enroll in-person at our studio, or use our student management software (Opus1). This information may include:
- Personal Data: Parent/guardian names, student names, email addresses, mailing addresses, and phone numbers.
- Payment Data: Payment card information necessary to process transactions, handled by our secure payment processors.
- Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services.
- Manage your account, lessons, and scheduling.
- Communicate with you via email, phone calls, or SMS for both informational and marketing purposes.
- Process payments securely and prevent fraudulent transactions.
- Improve and personalize our services and website experience.
Sharing Your Personal Information
We do not sell or rent your personal data.
We only share your information with trusted third-party service providers who perform services on our behalf. These partners are contractually obligated to protect your data and are prohibited from using it for any other purpose. These include:
- Student Management Software: We use Opus1 to manage scheduling, billing, and communications.
- Payment Processors: We use Stripe and Fiserv to securely process payments. We do not store your credit card details.
- Analytics Providers: We use Google Analytics to understand website traffic and improve our user experience.
- Marketing & Communication Platforms: We may use services like Mailchimp or the tools within Opus1 to send email and SMS communications.
Your California Privacy Rights
As a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we have collected, the right to request deletion of your data, and the right to opt-out of the sale of your data (which we do not do). To exercise these rights, please contact us.
Children's Privacy
We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We only collect personal information from children under 13 with verifiable parental consent. If you are a parent and believe your child has provided us with information without your consent, please contact us immediately.
Security of Your Data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, no security system is impenetrable.
Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions, you can contact us:
- By email: laverne@rockstarsoftomorrow.com
- By phone: 844-366-8742
- By visiting: https://rockstarslaverne.com/contact